kasih123 Terms of Use

When you create an account on kasih123, you agree to the terms that govern how we operate, how your data is handled, and how disputes are resolved. These terms apply to all users accessing our platform—whether via Android app, iOS app, or web browser. We set out these conditions clearly so there are no surprises later.

Our kasih123 platform offers live-dealer games (blackjack, roulette, baccarat, Dragon Tiger), slot games (Aviator, Sweet Bonanza, Gates of Olympus, Fortune Tiger, Mahjong Ways), sportsbook betting on football leagues and tournaments, and esports markets (Mobile Legends, Free Fire, PUBG Mobile). We accept deposits and payouts through Indonesian payment methods: DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, and bank transfers via mobile banking, local payment, online payment, or e-wallet.

By using kasih123, you confirm that you understand these terms and accept them fully. If you do not agree with any part, you should not register. Our services are available only where local law permits. Users are responsible for verifying that their access to and use of kasih123 complies with their own jurisdiction's laws and regulations.

Account Opening and Your Responsibilities

To open an account on kasih123, you provide an email address, create a password, and submit your phone number. We verify your email by sending a confirmation link; you must click it to activate your account. We then request identity documents—a copy of your ID card and a selfie photo—to comply with Know-Your-Customer (KYC) requirements. Without verified identity, you cannot withdraw funds.

You are solely responsible for keeping your password confidential. If someone else accesses your account using your password, you remain liable for all activity on that account. If you suspect unauthorized access, contact our support team immediately via in-app messaging or email. We will lock your account pending investigation.

You must not share your account with others, use multiple accounts to circumvent our limits, or engage in fraudulent activity. We reserve the right to suspend or close accounts that violate these conditions. When you breach our terms, we may also forfeit any funds in your account.

Deposits and Our kasih123 Wallet

Deposits into kasih123 are processed through your chosen payment method—DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, or bank transfer. Once your deposit reaches our system, it appears in your kasih123 wallet. Your wallet balance is distinct from your bank account; funds in your wallet remain with us until you withdraw or place bets.

We do not charge deposit fees, but your payment provider may assess their own fees. We do not control those fees; contact your payment provider for questions about their charges. Deposits are typically processed within minutes on digital wallets (mobile banking, local payment, online payment, e-wallet, mobile banking) and within a few hours for bank transfers.

Your wallet funds are separate from our operating funds. We hold user deposits in segregated accounts and do not use them for our business operations. This protects your balance in case of our financial difficulties.

Withdrawals, Bonuses, and Gameplay Rules

Withdrawals from kasih123 can be requested to the same payment method you used to deposit, or to another verified method on your account. We process withdrawal requests during business hours; typical completion times depend on your payment provider. Bank transfers may take one business day; digital wallet transfers usually settle within hours.

We reserve the right to verify withdrawal requests—for example, by requesting additional KYC documents or proof that funds came from legitimate play. If we detect suspicious patterns (such as unusual deposit-and-immediate-withdrawal cycles), we may delay the withdrawal pending investigation.

Bonuses offered on kasih123—such as welcome offers or seasonal promotions—carry specific terms. We set bonus conditions clearly at the time of offer, including any playthrough requirements, game restrictions, or expiry dates. Bonuses do not transfer between accounts. If you close your kasih123 account and later reopen it, any unclaimed bonus is forfeited.

Our kasih123 Dispute Resolution Process

If you believe an error occurred during your kasih123 session—such as a bet rejected, a payout not credited, or a game malfunction—contact our support team. Provide details of the incident, your account username, and the date and time it occurred. Our team will review your account logs and investigate within one business day.

If we determine an error occurred on our side, we will correct it (refund bets, credit payouts, or adjust your balance as appropriate). If we determine the transaction was correct, we will explain the outcome clearly. If you remain unsatisfied, you can escalate your complaint in writing to our support email.

We do not offer refunds for standard gameplay losses. Bets placed are final once the round completes. The only exceptions are technical errors on our platform (game crash, connectivity interruption during the game) where we can verify the issue through system logs.

Our terms exist to protect both you and kasih123. Clear rules reduce misunderstandings and ensure fair play for all users.

Data Protection and Jurisdiction Notice

We collect your email, phone number, name, ID card details, and payment information to operate your account and comply with regulations. This data is encrypted in transit and at rest using industry-standard SSL/TLS protocols. We do not sell your data to third parties. We share it only with payment processors and verification services necessary to run the platform.

You may request to view, correct, or delete your personal data by contacting our support team. We will respond to valid requests within 30 days. However, we may retain certain data (such as transaction records) if required by law or for fraud prevention.

Our kasih123 platform operates under the terms of applicable law in the jurisdictions where we are licensed. We are not licensed in all countries. Our services are available only where local law permits. Users are responsible for verifying that access to and use of kasih123 complies with their own jurisdiction's laws. If you access kasih123 from a jurisdiction where our services are restricted or prohibited, you do so at your own risk and outside the scope of these terms.

Changes to Our Terms and Account Closure

We reserve the right to modify these terms. If we make material changes, we will notify you via email at your registered address. You have 30 days to review the changes. If you do not accept the new terms, you may close your account. Continued use of kasih123 after the change deadline constitutes acceptance of the new terms.

You may close your kasih123 account at any time by contacting support. We will process your account closure and return any remaining balance to your verified withdrawal method within one business day. Closed accounts cannot be reopened; if you wish to use kasih123 again, you must create a new account.

We may also close your account if you violate these terms, engage in fraudulent activity, or breach our policies. If we close your account due to violation, we may forfeit your balance. You will be notified of the closure and the reason, unless doing so would compromise our fraud investigation.

• Your data is encrypted with SSL/TLS; we do not sell it to third parties
• You can request data access, correction, or deletion within 30 days
• Our services are available only where local law permits; users are responsible for verifying legality in their jurisdiction
• We can modify terms with 30 days' notice; continued use means acceptance
• Account closure is your choice; we return remaining balances to your verified withdrawal method
• We may close accounts for violation of terms, with potential forfeiture of balance

For questions about these terms or to report a violation, contact kasih123 support via in-app messaging or email. Our support team responds during business hours; evening or weekend inquiries typically receive responses within one business day. These terms apply to all users in Jakarta, Surabaya, Bandung, Medan, Semarang, and other locations where kasih123 operates. By using our platform, you accept them fully.